The sea from above off Estepona

GDPR

What data we use, what for, and how you can exercise your rights.

02

What data we process

  • What you give us when you contact us by WhatsApp, phone or email: name, phone number, email and the details of your enquiry (date, number of guests, type of trip).
  • What you enter when you book online: name, contact details, the trip you choose and payment details. Payment is processed by the booking platform; we do not store your card details.

We do not ask for special category data. If you tell us something relevant to the trip (an accessibility need, for example), we only use it to organise it.

03

What we use it for

  • Answering your enquiries and preparing quotes.
  • Managing your booking and the boat trip, and contacting you if sea conditions change.
  • Meeting our tax and accounting obligations.

We do not send marketing without your consent and we do not make automated decisions about you.

04

Legal basis

Performance of the contract or pre-contractual steps you request (enquiries and bookings), compliance with legal obligations (invoicing) and, where applicable, your consent, which you can withdraw at any time.

05

How long we keep it

For as long as our relationship lasts and, afterwards, for the periods required by law (tax rules, for example). Enquiries that do not lead to a booking are deleted once they are no longer needed.

06

Who else can access it

Providers that help us deliver the service and act on our instructions: the Bókun booking platform, our web host and WhatsApp (Meta) when you choose that channel. Some may process data outside the European Economic Area under GDPR safeguards such as the EU-US Data Privacy Framework or standard contractual clauses. We never sell your data.

07

Your rights

You can request access, rectification, erasure, objection, restriction and portability of your data by writing to info@boatcharterestepona.com. If you feel we have not handled your request properly, you can complain to the Spanish Data Protection Agency (aepd.es).

3 hours · Most booked€575 per boat · all in
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